Overview
Return Policy
At Leather House, every leather jacket is made just for you, tailored to your exact size, design, and color preferences. Because of this high level of customization, we’re unable to accept returns.
We understand how important it is to get your order right, so we’re here to help every step of the way! Whether it’s choosing the perfect size or finalizing your design, our team is happy to assist you before you place your order.
Please double-check all measurements and details before confirming, and feel free to contact us with any questions. We’re committed to making sure you love your custom jacket!
Exchange Policy
At Leather House, we strive to create custom leather jackets that meet your exact preferences. However, if you need to exchange your jacket due to sizing issues, we are happy to assist.
Please Note:
- Exchanges are only accepted for the same design with adjustments to size.
- The customer is responsible for all shipping fees associated with the exchange.
- All exchange requests must be made within 7 days of receiving the product.
To ensure a smooth process, please double-check your measurements and details before placing your order. If you have any questions, feel free to reach out to our team – we’re here to help!
Need help?
Contact us at leatherhouse12@gmail.com for questions related to refunds and returns.